Meet Some of the Team

EXECUTIVE TEAM

 
 

Mark Shaw, CEO 

  • Birthday:   July 15th
  • Birthplace:  Cleveland, Ohio (Home of the NBA Champs!)
  • Where you call “home”:  Ponte Vedra Beach, FL
  • Year you started at UltraTech:  1993
  • Most memorable moment at UltraTech:  Giving a TED Talk
  • Hobbies:  Fishing, answering emails at night, some golf, outdoor stuff.
  • Something from your bucket list:  Catch a 1000+ lb. Marlin, visit an island in the South Pacific, go on a safari. 
  • Favorite thing about UltraTech:  The people I get to work with
  • Who/what has been your biggest influence in business?  Wilson Harrell, former publisher of INC Magazine was an early influence and taught me some great lessons on marketing, etc.  The last eight years or so it has been Hal Resnik, a consultant who has helped with our organization and management training and helped influence some of our bigger decisions.  
  • Who/what has been your biggest influence in life? My wife Dale.  She is such a good person, I think it might rub off on me.  She is a great moral compass and supporter over all of these crazy years.  

 

     

Dale (Left) at dinner in Cancun with her boss/husband, Mark (Right) (aka the CEO)
 

Dale Shaw, Vice President of Operations

  • Birthday: May 15th   
  • Birthplace: New York, NY
  • Where you call “home”: Ponte Vedra Beach, FL
  • Year you started at UltraTech: 1993
  • Most memorable moment at UltraTech: Ultra-Ever Dry video going viral
  • Hobbies: Jogging, reading, tennis, beach, grandkids
  • Something from your bucket list: Safari
  • Favorite thing about UltraTech: The people
  • Who/what has been your biggest influence in business? Hal Resnick. He has an incredible skill that allows him to help us be a better company.
  • Who/what has been your biggest influence in life? My faith. It’s the foundation of my life.

 

SALES TEAM

 

Tim McGrath, Global Sales Director

  • Birthday:  February 4th
  • Birthplace: Jersey
  • Where you call “home”: Greenville, SC
  • Year you started at UltraTech: 2005
  • Most memorable moment at UltraTech: Gulf Oil Spill craziness…
  • Hobbies: Working (no I’m not kidding)
  • Something from your bucket list: Go to the British Open and complete my Golf Major patron Grand Slam…
  • Favorite thing about UltraTech: The people and the culture…
  • Who/what has been your biggest influence in business?  My Dad. Really passionate about his business and his customers. Tireless worker…
     
 Sam (Right) with son Tucker  

Sam Bates, Regional Sales Manager (East)

  • Birthday: October 7th
  • Birthplace: Darien, CT
  • Where you call “home”:  Ponte Vedra Beach, FL
  • Year you started at UltraTech: 2006
  • Most memorable moment at UltraTech:  Getting a live spot on CNN showing our X-Tex Fencing during the Deep Water Horizons Spill.
  • Hobbies: Fishing, surfing, paddleboarding, boating, shooting.
  • Something from your bucket list: Skydiving.  
  • Favorite thing about UltraTech: The People/The Culture; I really enjoy working with everyone here (particularly our fantastic Marketing Team).
  • Who/what has been your biggest influence in business?  I would say my Brother Stephen who has run a very successful company for around 25+ years.  Seeing how he grew the business and maintains customers. 
  • Who/what has been your biggest influence in life?  I would say my Father.  He taught me the importance of working hard and being a good provider.   Also, he was a great communicator and generally well-liked by everyone he dealt with.   My Dad also passed along a love for fishing and boating and a love of the outdoors.  
 Cary (Right) with his wife Rachel  

Cary Winters, Regional Sales Manager (West)

  • Birthday:  June 17th
  • Birthplace:  Sitka, AK
  • Where you call “home”:  Seattle, WA
  • Year you started at UltraTech:  2012
  • Most memorable moment at UltraTech: Landing a $150k+ order from scratch
  • Hobbies:  Basketball, working out, home and yard renovations, real estate investing, boating, traveling
  • Something from your bucket list:  See the Egyptian Pyramids.  Yacht around the Mediterranean.  Go to a Seahawks Super Bowl
  • Favorite thing about UltraTech:  The freedom to run my business unit how I see fit, but with the support to ensure success.  Also, traveling around the western part of the world and seeing cool new places.
  • Who/what has been your biggest influence in business?  Tim McGrath, who recruited me into this business 4 years ago, and has coached me almost every day since. He has been a great mentor and has helped me become a successful sales person and business manager with UltraTech.
  • Who/what has been your biggest influence in life?  My wife. She has made me so much better of a person and helped me realize what’s really important in life.
     
 

Cristy Benson, OEM Account Manager

  • Birthday:  August 11th
  • Birthplace: Marlboro, Mass
  • Where you call “home”:  now I call Jacksonville home
  • Year you started at UltraTech: 2014
  • Most memorable moment at UltraTech:  While at my going away party at my previous job, I received a call from Mark Shaw. I stepped outside to take the call.  I was due to start my new position on August 4th and he wanted to know if I could fly out on the 5th to attend a trade show and work the booth at the Outdoor Retail Show. Of course I said yes!
  • Hobbies:  Golf, bowling, riding motorcycles, shooting guns,
  • Something from your bucket list:  To take a trip to Ireland
  • Favorite thing about UltraTech: The people
  • Who/what has been your biggest influence in business?  One of the biggest influences in my business world is Ben Masterman. Ben started Masterman's, an industrial safety supply company back in 1961 out of the back of his station wagon. Over the years he grew the business and when I started in 2001, there was over 100,000 square ft of warehouse space and he employed over 110 people.  Over the years, I learned valuable lessons from Ben, to always give more than you receive. You should listen twice as much as you talk. Work hard, then work a little harder. And at the end of the day, never forget where you came from, your past created who you are today.
  • Who/what has been your biggest influence in life?  I have several.  Growing up, my mom, her compassion, hard work and dedication to being a good mom and wife showed me what kind of woman I wanted to be. My dad, he had a stroke 4 years ago, after months of therapy, hard work and perseverance we were able to get him to the point he could drive, dress himself, take care of day to day activities and live on his own.  Showing me don’t give up, work hard and have faith, anything is possible. My husband, helped pick me up at a difficult time in my life. With his support, guidance, advise, understanding and love, helped me discover my confidence,  who I am and what I wanted in life.
     
 

Taylor White, Inside Sales

  • Birthday:  Sept 6th
  • Birthplace:  Laramie, WY
  • Where you call “home”:  Wyoming
  • Year you started at UltraTech:  2013
  • Most memorable moment at UltraTech:  When I first colored my hair teal and Mark came up to me and said that he liked my hair color but was sad that he couldn’t do it now because I’d already cornered the teal color.
  • Hobbies:  Going to Jags games, travelling, reading, recreational skeet shooting, working out
  • Something from your bucket list:  Tour Europe to visit historically significant locations and photograph the amazing architecture found in their cities
  • Favorite thing about UltraTech:  The relaxed environment. Everyone is willing to help anyone who needs it from setting up/tearing down company lunches to assistance with quotes and other projects. We’re all a big family and at the end of the day, we have each other’s backs.
  • Who/what has been your biggest influence in business?  My dad because he taught me my work ethic and to become a person that everyone around you knows that they can depend on.
  • Who/what has been your biggest influence in life?  My brother and sister because without them and their support, I wouldn’t be where I am today. The three of us have been through a lot and we’ve always been there to support each other, encourage each other, and even provide a kick in the butt when needed. We all know that at the end of the day, we love each other and we will always stick together.
     

 

CUSTOMER SERVICE TEAM


Sonja (Right) with her daughter Julia
 

Sonja Day, Customer Service Manager

  • Birthday:  August 28th
  • Birthplace:  Wisconsin
  • Where you call “home”:  Elm Grove, WI. I consider Jacksonville “home,” too. 
  • Year you started at UltraTech:  2013
  • Most memorable moment at UltraTech:  My first day. I was in culture shock – the atmosphere was that welcoming.
  • Hobbies:  Anything outdoors. Baking. Reading. 
  • Something from your bucket list:  I’d love to hike the Inca Trail. 
  • Favorite thing about UltraTech:  The people! 
  • Who/what has been your biggest influence in business?  You know, I’m not sure. There have been so many. You take away positives from some, and what not to do from others. It takes a village, I suppose.
  • Who/what has been your biggest influence in life?  My sister. She’s one of those people you just always look up to. No matter what she does, she manages to push you to do your best, too, without intending to do so.

 

     

 Courtney (Center) with her grandparents

 

Courtney Kucera, Senior Customer Service Representative – International

  • Birthday:  August 13th
  • Birthplace:  Whittier, California
  • Where you call “home”:  Vidalia, GA
  • Year you started at UltraTech:  2014
  • Most memorable moment at UltraTech:  Being voted Employee of the Month after only 4 months of working here. I felt honored that my peers felt I was doing that well for me to earn that title that month.
  • Hobbies:  Reading and the occasional art project
  • Something from your bucket list:  I want to go on an African Safari.
  • Favorite thing about UltraTech:  The culture.  It is a very family-oriented atmosphere and I love that.
  • Who/what has been your biggest influence in business?  My aunt Nancy has been my biggest influence in business. She has been very successful in her career and is now the VP of Operations of the company she works for. She has always encouraged me to look at multiple options and to never give up on what I am striving for.
  • Who/what has been your biggest influence in life?  My mother has been my biggest influence in life. She raised 4 children on her own and did everything she could to ensure that we had a great upbringing. Throughout my life I have watched her work hard and that in turn instilled in me a determination to have the same work ethic. 
     
 

Courtney Haltiwanger, Customer Service Representative

  • Birthday:  March 19th
  • Birthplace:  Jacksonville, FL
  • Where you call “home”:  Jacksonville, FL
  • Year you started at UltraTech:  2015
  • Most memorable moment at UltraTech:  When I won the annual PIG basketball tournament! I won a trophy and a gift card! This is one of the many reasons why UltraTech is such a great place to work
  • Hobbies:  I love to do adventurous stuff, like Skydiving, but I don’t do it often enough to call it a hobby; it’s more of a passion. On a more day-to-day basis, I like to watch TV, go to the movies, and hang out with friends.
  • Something from your bucket list:  Visit Ireland and Japan, go hang gliding, and go scuba diving
  • Favorite thing about UltraTech:  My favorite thing about UltraTech are the people I work with. I love coming in to work because I know that everyone I work with is really nice and always super helpful. I couldn’t ask for a better place to work!
  • Who/what has been your biggest influence in business?  My biggest influence in business would probably be my college professor. She really helped me get out of my comfort zone, we even went to Iceland on a study abroad trip! She was such a great teacher, and she really inspired me to be the best that I can be, in work and in life.
     
 

Kindal Terry, Customer Service Representative

  • Birthday:  August 31st
  • Birthplace:  Jacksonville, FL
  • Where you call “home”:  Jacksonville, FL
  • Year you started at UltraTech:  2015
  • Most memorable moment at UltraTech: The Christmas party
  • Hobbies:  I love going to concerts and playing with my pug.
  • Something from your bucket list:  Road tripping across the US.
  • Favorite thing about UltraTech:  How everyone gets along so well.
  • Who/what has been your biggest influence in business?  Working for a company that invests in its employees.
  • Who/what has been your biggest influence in life?  People who always have a good attitude.
     

Ryan with his girlfriend, Elizabeth
 

Ryan Pulaski, Customer Service Representative

  • Birthday:  February 9th
  • Birthplace:  Dallas, Texas
  • Where you call “home”:  Jacksonville
  • Year you started at UltraTech:  2017
  • Most memorable moment at UltraTech:  Receiving the Track Panda
  • Hobbies: Playing guitar, going to the zoo, Universal Studios, and travelling.
  • Something from your bucket list:  Climb Devils Tower with my dad, visit a large number of countries, skydive, and run with bulls.
  • Favorite thing about UltraTech:  The people I get to work with
  • Who/what has been your biggest influence in business?  Working for a company that invests in their employees and pushes you to be better every day.
  • Who/what has been your biggest influence in life? My dad has done everything from starting an air conditioning company at 14 to becoming a doctor and running three hospitals. He has taught me everything I know and is the man I hope to be one day.